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Cookies Policy

This Cookies Policy explains how Golden Pokies Casino uses cookies and similar technologies when you visit or use its website. It should be read together with the website’s Privacy Policy and Terms and Conditions. By continuing to browse or use the website, you acknowledge that cookies may be used as described below. Where required, Golden Pokies Casino will request your consent before placing certain cookies on your device.

Golden Pokies Casino holds a licence issued by the Tobique Gaming Commission (TGC), licence number 0000024. All player data is protected with SSL encryption throughout.

What are cookies?

Cookies are small text files that a website places on your computer, phone, tablet or other internet-connected device. They allow the website to recognise a device, remember selected settings and support certain functions during a visit. Cookies may be temporary, meaning they are deleted when you close your browser, or persistent, meaning they remain on your device for a set period or until you remove them.

Golden Pokies Casino may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, including helping the website understand how pages are used, keeping sessions secure and measuring the effectiveness of communications.

Cookies do not usually contain information that directly identifies you. However, information collected through cookies may be linked with account, device or usage information where this is permitted by law and necessary for a stated purpose. The way this information is handled is also explained in the Privacy Policy.

Why cookies are used

  • To make the website function correctly and provide requested services.
  • To maintain secure login and account sessions where applicable.
  • To remember settings, preferences and choices made during a visit.
  • To understand how visitors use the website and identify areas for improvement.
  • To help detect unusual activity, fraud, abuse and security risks.
  • To provide relevant information and measure the performance of website content or marketing, where permitted.

Types of cookies we may use

Strictly necessary cookies

These cookies are required for core website functions. They may support navigation, account access, session management, security controls, age-related processes, fraud prevention and the delivery of features that you request. Because the website may not operate properly without them, they generally cannot be disabled through ordinary cookie preference tools. You may still be able to block them through your browser, but doing so may prevent parts of the website from working.

Preference and functionality cookies

These cookies remember choices made by you, such as language, display or other preferences. They can make future visits more convenient and help provide a consistent experience. If you disable these cookies, some preferences may not be saved and you may need to enter or select them again.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information about pages viewed, links selected, time spent on a page, general device or browser information, and technical errors. This information is generally used in aggregated or otherwise controlled form to assess performance, improve navigation and make the website easier to use. Where consent is required, these cookies will be used only after the relevant permission is provided.

Security and risk-management technologies

Cookies and related technologies may be used to support responsible operation of the website and protect accounts, payment processes and systems. They can assist with identifying automated activity, repeated failed access attempts, suspicious behaviour and other risks. Information collected for these purposes may be retained for as long as reasonably necessary to investigate, prevent or manage security and compliance concerns.

Marketing and advertising cookies

Where permitted and where any required consent has been obtained, marketing cookies may help measure campaigns, limit repeated advertising, understand visits from promotional material and present information that may be more relevant to a visitor. These cookies may be placed by Golden Pokies Casino or by carefully selected service providers acting on its behalf. You can withdraw or change your choices through available preference controls or your browser settings.

Third-party services and external websites

Some cookies or similar technologies may be provided by third parties that support website hosting, security, analytics, communications, payment-related functionality or other services. These providers may process technical or usage information in accordance with their own privacy notices and applicable legal requirements. Golden Pokies Casino expects service providers to handle information appropriately and only for legitimate, agreed purposes.

The website may contain links to external websites, platforms or services. Those websites may use their own cookies and tracking technologies, and this Cookies Policy does not control their practices. You should review the privacy and cookie information provided by any external service before using it or submitting personal information.

A browser or device may also receive cookies from content, tools or services embedded in a page. The presence of such a technology does not necessarily mean that Golden Pokies Casino can access all information collected by the third party. Access and use will depend on the relevant service, its settings and applicable law.

International processing

Some technology and service providers may process information outside Australia. Where this occurs, information will be handled in accordance with applicable privacy obligations and the Privacy Policy. The location and safeguards relevant to a particular service may depend on the service provider and the nature of the information involved.

Managing cookies and your choices

You can manage cookies in several ways. If a cookie preference tool is available on the website, you can use it to accept or reject categories of cookies that are not strictly necessary. You can also adjust settings in your browser or device to block cookies, delete existing cookies, receive notifications when cookies are being used, or allow cookies only from selected websites.

The controls available vary between browsers and devices. Instructions are usually available in the browser’s help, privacy or settings menu. Clearing cookies may remove saved preferences and may sign you out of websites. Blocking cookies can also affect website functionality, including account access, security features and other services that require an active session.

  1. Review the cookie banner or preference centre when you first visit the website.
  2. Select the cookie categories you are comfortable accepting, where category controls are provided.
  3. Use your browser or device settings to delete or block cookies at any time.
  4. Review settings again if you use a different browser, device or private browsing mode.
  5. Contact the website through its available support or privacy channel if you have a question about cookie choices.

Cookie preferences may not control every form of technical processing. Some information may be collected because it is necessary to provide a service, protect the website, meet legal obligations or manage responsible gambling and compliance requirements. Where this applies, the processing will be handled in accordance with applicable law and the Privacy Policy.

Updates to this policy

Golden Pokies Casino may update this Cookies Policy from time to time to reflect changes to the website, technologies used, service providers, legal requirements or operational practices. The updated version will be published on this page with a revised date where appropriate. You should check this page periodically so you remain aware of how cookies and similar technologies are used.

If you have questions about this Cookies Policy or wish to understand how information collected through cookies is handled, please use the relevant support or privacy contact option made available on the website. Do not include sensitive account, identity or payment information unless it is specifically requested through a secure channel.